Let’s talk, sipper to sipper
Have a question about a GLASSWALLAH sipper, need help with an order, or want to explore gifting and bulk orders? Get in touch with our team. We are based in Hyderabad, Telangana, where discarded bottles find a new purpose as handcut sippers.
Message us at +91 91541 16378.
WhatsApp is a convenient way to share your question, order ID or photographs when you need help with a delivery. Include the relevant details in your first message so we can understand what you need.
For order enquiries, include your order ID and a short description of the issue. For product questions, tell us which sipper or set you are interested in.
Our studio
Hyderabad, Telangana, India.
GLASSWALLAH’s story starts here: collecting discarded bottles and transforming them through cleaning, handcutting and polishing. If your enquiry relates to our studio, please contact us by WhatsApp or email.
Find us on Instagram
Connect with us on Instagram and discover the products and story behind GLASSWALLAH.
When to expect a reply
We respond within 12 hours. Please send your enquiry through WhatsApp or email and include enough detail for us to help.
Help with an existing order
Keep your order confirmation handy and share your order ID when contacting us. If your parcel arrives damaged or broken, send clear photographs on WhatsApp within 48 hours of delivery so we can assist under our damaged-delivery process.
Gifting and bulk enquiries
Planning gifts for a celebration, your team or an event? Send us the product you are interested in, your preferred quantity and the date you need the order. Contact us to discuss what is available before making plans around a particular delivery date or packaging option.
Product and care questions
We can help with questions about your upcycled sipper and its accessories. The Absolut bottle sipper set includes a bamboo lid, a steel straw and a cork coaster. Handwashing is recommended, and the bamboo lid is leak resistant rather than leakproof.
Thank you for choosing a small everyday change with a story behind it. We look forward to hearing from you.